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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.ie website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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"By Hairdressers for Hairdressers” - Nick Irwin and the World of TIGI
TIGI Global Creative Director Nick Irwin has had a very busy 10 years. His role at TIGI encompasses image shoots, major shows and seminars, as well as a seat on the TIGI leaders hip board of directors. Nick heads up the TIGI session team at international fashion weeks and works closely with the research and development team, testing and developing new, innovative products. Here he gives us an insight into his world.
How would you define TIGI?
Our mantra is, ‘By Hairdressers for Hairdressers’. This phrase is as applicable today as it was in the early 1980's, when TIGI first launched. We believe in sharing everything we do, as soon as we do it, for the benefit of our peers. We might be a product company but at our heart we are hairdressers. Education, training, creative imagery, shows and seminars are all very much part of TIGI’s DNA.
How involved are you in the creation of new products?
You’d be surprised; we are involved with new product innovation from an early stage. In fact, very often products are developed because we demand it. There are 800 scientists working on research and development so we really get some incredible technology and future-thinking going into our products. Anthony, the team and I, regularly visit the R & D team in Liverpool – I’ve even got my own white coat now! We have input, but we also test and approve products. That’s really important to us and we feel this gives our endorsement to the products as well as adding credibility.
Tell us about working on the international fashion weeks.
Twice a year for two months, my life is on hold! The preparation starts in various ways. Firstly my European Session Director, Maria Kovacs, helps train up the UK Session Team for London Fashion Week. In New York, I work with the US Creative Director Thomas Osborn. Once all the shows are agreed, I meet or hold phone-conferences with the designers to reference ideas. A few days before each show we have a hair test and I then have to communicate the agreed ideas with the team that will work with me backstage. The preparation for a fashion show has to be 100 percent calm and focused. There’s no time for nerves, divas or tempers. It’s about organisation, planning, control and execution. We get through a phenomenal number of products and it’s really important that we have the key ones we need. The team member who packs the cases with all of our equipment and products has an incredibly important role.
Most importantly, the work we do backstage gives us information that we can communicate to hairdressers on the textures, shapes and feelings that hair will take for the coming season. We work on recreating the looks we do at the shows, so they work for hairdressers to use in the salon, and for clients to create on their own hair.
TIGI Education is highly respected across the globe. Why is education so important?
When we've created a new cut or a new collection, or have developed new creative ideas from shows or have new fashion information from the catwalks, we immediately add this into our training programmes – we share everything. We believe this is what pushes our own work forwards and keeps us motivated. Education builds teams, increases staff and client loyalty and puts your salon and your work ahead of the competition. In today's workplace, it’s really important to constantly move your work forwards. Education allows you to do this.
Tell us more about the new range of products, TIGI PRO!
TIGI PRO is a specialist diffusion hair care and styling range to help all hairdressers achieve fantastic results. The range, which is only available from our partner wholesalers, is uncomplicated, with functional packaging, while still maintaining the TIGI stamp of professionalism. To develop the range, we’ve combined some of our own favourite products with the expertise of TIGI R&D. It contains a superior dual action repair technology to repair hair from the inside outwards, with fibre actives repairing the hair from within and surface actives protecting the hair from further damage on the outside.
First published in the Capital Hair & Beauty magazine.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.